Terms of service

1. The Terms apply to members who are users of “Medical Tourism” (hereinafter referred to as “Member”), who are deemed to have consented to all of the contents of this site at the time of registration, and also apply to the use of all services provided by the Company (hereinafter referred to as “related services”). The Terms constitute the entire agreement between the Member and the Company, regardless of any prior oral or written negotiations, promises, or understandings.
2. The Company may change the contents or suspend or discontinue this site and related services without prior notice to Members. The Company assumes no responsibility for any damage suffered by Members or third parties due to this change, suspension, cancellation, etc. The revised Terms will be posted on this site, and the latest Terms shall be checked when using the site.
3. All information, all intellectual property rights, and know-how provided on this site and related services belong to the Company or the beneficiary of legitimate right.
4. The Company may quote, edit, or rearrange the information provided by Members on this site without prior notice. Members shall not raise any objections to this.  In addition, the Company does not have any obligation to edit the information provided by Members to this site at the request of the Members themselves or other Members.

There is no specific contract term for this service. However, if a registered member commits an act that is grounds for cancellation, the Company may immediately cancel the contract.

An enrollment fee of one million yen (\1,000,000) will be charged at the time of application for membership. The Company is not responsible for refunding the enrollment fee for any reason.

An annual membership fee of three million yen (\3,000,000) will be charged each year. The Company is not responsible for refunding the annual membership fee for any reason. After paying the annual membership fee, there will be no refunds even if the Member does not participate in “Medical Tourism” within the year due to the Member’s circumstances.
After paying the annual membership fee, “Medical Tourism” provides the following support.

• Supporting each member’s healthy lifestyle, including health examination schedules and health data.
  The Member’s health data is managed through annual overnight medical checkups.
• Reliable hospitality provided by a concierge who speaks Chinese.
• There are staff who can speak Chinese in the hospital.
• Special room with hotel-like interior is prepared.
• Transportation service to and from Tokyo area is provided. Limousine service from your desired location (in Tokyo) to the hospital.
• Quick response to sudden illness.
• A new annex building opened in September, 2023.
• Smooth collaboration with other medical institutions. We can collaborate with Ageo Chuo Medical Group, which is expanding its network to the Kanto region.
• Providing medical care when Members or their families require endoscopic medical care. *Separate fee.
• Providing travel plans within Japan *Separate fee

Enrollment fee and annual membership fee can be paid only by credit card specified by the Company and the amount will be automatically deducted.
The payment due for the annual membership fee is from the date of enrollment to the same day of the following year, and the notification about automatic withdrawal will be done one month before the payment date.

The Company may outsource all or part of system management and other operations as necessary.

1. Those who wish to join this “Medical Tourism” (hereinafter referred to as “registration applicants”) must agree to the Terms and apply for membership using the prescribed method.
2. Registration applicants who have applied for membership will become registered members when the application is accepted by the Company and membership registration is completed upon confirmation of payment of the enrollment fee and first year’s membership fee.
3. The Company will provide registered members with information such as notifications by email.
4. When a registered member registers personal information in the menu of this site, false declarations regarding all items of registered information will not be accepted.
5. All registered personal information will be strictly protected based on our privacy policy. However, the registered information may be used as a means of communicating various services on this site (email newsletters and others) and as a means of contacting the registered members from the site.
   *Information on privacy policy
6. The Company may not accept the application for membership if the applicant falls under any of the following items.
   1. If a person wishing to register applies for membership without using the method specified by the Company
   2. If the applicant has previously been subject to membership cancellation due to violation of the Terms or other terms established by the Company.
   3. If the Company judges that the applicant is registering by fraudulent means
   4. If the applicant has registered information of other person.
   5. In other cases that our company judges inappropriate.

1. Registered members shall be responsible for managing their ID and password used for this service.
2. Registered members agree to be responsible to the Company for any activities or actions that occur under their registered ID.
3. If the Member suspects that there has been unauthorized use of his/her ID and password, it must be immediately notified to the Company.

If there is a change in registered information, procedure for modification shall be carried out promptly. The Company shall not be held responsible for any damage caused to registered members due to failure to do so.

1. When providing opinions and information in response to questionnaire surveys, etc. (hereinafter referred to as “surveys”) conducted by the Company, registered members shall do so with their own will and responsibility.
2. The Company may utilize the contents of the survey results in the services provided by the Company without the prior consent of registered members. In this case, all copyrights to the content of the survey results shall belong to the Company.
3. The Company may conduct surveys of registered members based on members’ registered information, for the purpose of confirming the effects of improving the quality of services.

1. If a registered member wishes to cancel the membership, the registered member shall complete the cancellation procedure according to the method prescribed by the Company.
2. If a registered member falls under any of the following items, the Company may forcibly terminate membership at the Company’s discretion.
   1. If it becomes clear that the member registration was not performed in accordance with the method specified by the Company.
   2. If a member violates the Terms or other regulations established by the Company.
   3. In other cases where the Company deems the person to be inappropriate as a registered member.

1. Each registered member may have one ID. It shall not be possible for one person to hold multiple IDs or for multiple people to share one ID.
2. Registered member shall not transfer or lend their ID to a third party.
3. Registered member shall bear all responsibility for his/her own action using this service.
4. Registered member shall not falsify his/her registered information and shall not register information of others

When using this service, the Company prohibits registered member from the following acts. In the event of a violation, the Company may take necessary measures, including forced membership cancellation, suspension of use of services, and claims against the registered member for damages.

1. Acts that infringe on the intellectual property rights of the Company or third parties
2. Acts that damage the honor or trust of the Company or a third party, or unfairly discriminate or slander the Company or a third party.
3. Acts that violate the privacy rights of the Company or third parties
4. Acts of disclosing personal information of the Company or a third party without prior consent
5. Acts that infringe or threaten to infringe on the property of the Company or a third party.
6. Acts that cause economic damage to the Company or a third party
7. Threatening acts towards the Company or third parties
8. Act of acquiring an ID on behalf of a person whose ID has been suspended
9. Act of one person registering multiple email addresses and owning multiple IDs
10. Acts where multiple people jointly own one ID
11. Acts that interfere with the operation and system of this service
12. In addition to the above, acts that the Company deems inappropriate.

1. Registered members must prepare the equipment, software, communication lines, etc. necessary to use this service at their own responsibility and expense.
2. Registered members must take security measures such as preventing infection by computer viruses at their own responsibility and expense.

Registered members agree that all intellectual property rights related to the contents provided by the Company in this service and the profits derived therefrom belong to the Company or a person designated by the Company.

1. The Company may restrict the use of this service if a registered member or user falls under any of the following items.
   1. If the Company determines that there is a risk of damage to the Company or a third party due to the use of this site by registered members or users, such as the spread of computer viruses or mass e-mails.
   2. If the Company is unable to contact registered members by phone or email
   3. In other cases where the Company determines that it is necessary to impose usage restrictions.
2. The Company shall not be liable to registered members, users, or anyone else regarding usage restrictions.

1. If the Company deems it necessary, it may change, suspend, or terminate the service content at any time without notifying registered members, users, or others.
2. The Company may, at its own discretion, change the Terms, and update, add, change, or delete the contents of this site without prior notice to registered members, users, or others.
3. The Company shall not be liable to registered members, users, or others regarding changes, suspension, or termination of the contents of the Service.

As a general rule, the Company does not use personal information for any purpose other than to use it as internal reference in order to improve the services to members. If the personal information is to be used for purposes other than those listed above, the members will be notified separately on this site, or the Company’s web service, and the information will be used only after obtaining members’ permission.
The Company may also provide members’ personal information to a third party if any of the following apply:

1. In accordance with the provisions of laws and regulations
2. When it is necessary to protect a person’s life, body, or property, and at the same time it is difficult to obtain the consent of the person concerned
3. When it is particularly necessary for public health and it is difficult to obtain the consent of the person concerned.
4. When it is necessary to cooperate with a national organization, local government, or a person entrusted by them in carrying out affairs stipulated by laws and regulations, and at the same time there is a risk of interference if the person’s consent is obtained.
5. When providing personal information to a third party pursuant to Article 23, Paragraph 2 of the Act on the Protection of Personal Information (However, at the request of the individual, the Company may stop providing personal data that can identify the individual to a third party. ) Voluntary provision of information

When using the Services, all items in application form are to be filled out, except where it is indicated optional in advance. If required items are not completely filled out, the member may not be able to use the Services.

Personal information provided will only be disclosed to the person himself/herself.
If there is an error in the content, the Company will correct or delete it. Please contact the Company for further details regarding the procedure.

1. Please note that the information on this page may be revised as reasonably necessary in response to changes in our service contents or changes in online technology.
2. The matters stated on this page are valid between the Company and the members, and do not apply to third parties, including those linked to this page.

The Company and the companies involved in providing this service do not make any warranties regarding the following items.

1. No malfunction or failure on the member’s PC due to the use of this service.
2. Contents accuracy and product integrity
3. The contents not to infringe on the rights of third parties.
4. The service to be permanent.
5. Guaranteeing the reliability or efficacy of advertised products or advertising companies in the Company’s website.
6. Use of the service to satisfy the requirements for members.
7. Use of the service to be uninterrupted or error-free.

1. The Company does not have any involvement in the PC usage environment of registered members or users, and does not assume any responsibility for virus damage that cannot be prevented with normal virus countermeasures.
2. The Company shall not be involved in any communications or activities among registered members, or between registered members and other persons who exchanged information through this service. If a dispute arises, it shall be resolved between the parties concerned, and the Company shall not bear responsibility for it.
3. The Company is not responsible for any damages caused by changes, interruptions, or terminations of the Service.
4. The Company shall not be held responsible for any failures in viewing this site due to unforeseen factors.
5. The Company is not obligated to monitor, check, or store the information of those who provide information through this service.
6. The Company is not responsible for the legality, morality, reliability, or accuracy of products handled by persons who provide information through this service.
7. The Company assumes no responsibility for the words and actions of those who provide information through this service.
8. The Company assumes no responsibility for the legality, morality, reliability, or accuracy of homepages linked from each page of this site.

1. The Company is not obligated to compensate for any damage caused by using this service.
2. The Company shall not be held responsible for lost opportunities, interruption of business, or any other damages (including indirect damages and lost profits) incurred to registered members, users, or other third parties even though the Company was notified such possibility in advance.

1. If the Company determines that it is necessary to contact registered members, it will do so by phone or email.
2. If the user or registered member determines that it is necessary to notify the Company, the user or registered member will do so by phone or email.

The Company shall not be liable to registered members, users, or any other third party for any failure or delay in fulfilling obligations under the Terms that arises directly or indirectly due to circumstances beyond the control of the Company including natural disasters, floods, tsunamis, lightning, typhoons, storms, earthquakes, epidemics and other infectious diseases, wars, threats of war, states of war, terrorism, rebellions, revolutions, fires, explosions, maritime accidents, blockades, riots, strikes, factory closures, labor disputes, disturbances, shortages or controls on energy supplies or raw materials, other laws or regulations under administrative guidance of government agencies, other statutory or governmental regulations, or other similar or dissimilar reasonable control of the Company or its group.
Members are requested to save data in this service at their own responsibilities.

The Terms shall be interpreted in accordance with Japanese law. In the event that a dispute arises regarding the use of this service, the Tokyo District Court will be the agreed jurisdictional court of first instance.

The Terms of Use shall become effective from August 1, 2024.